About
Design craft, product judgment, and payments depth.
I began my career in UX and product design because I was interested in how people interact with technology — especially in moments that carry real stakes, like moving money.
Working on fintech products, I increasingly found myself involved in broader product decisions: defining problems, evaluating tradeoffs, working closely with engineering, prioritizing improvements, and aligning stakeholders. That evolution eventually led me into product management.
Rather than moving away from design, the shift expanded my perspective. I now bring together design craft, customer empathy, product strategy, technical collaboration, and payments domain knowledge — which makes me particularly effective at solving complex product problems where user needs, business outcomes, and technical constraints all have to be reconciled at once.
- Design craft
- Customer empathy
- Product strategy
- Technical collaboration
- Payments domain knowledge
Experience
Career progression
Jan 2024 — Present
Product Manager · Kurense
Own roadmap prioritization, requirements, and delivery for iPay fintech products, while continuing to shape UX direction, review implementation, and support usability and accessibility decisions.
Jan 2022 — Jan 2024
UX/UI Designer · Kurense
Led end-to-end product design across B2B client portal and consumer cardholder app experiences — research, journey mapping, interaction design, prototyping, usability testing, and design system contributions.
Skills
What I bring to a product team
Product Design
- UX Strategy
- Interaction Design
- Information Architecture
- Journey Mapping
- Wireframing
- Prototyping
- Visual Design
- Design Systems
- Responsive Design
Research
- User Interviews
- Usability Testing
- Competitive Analysis
- Research Synthesis
- Stakeholder Interviews
Product
- Product Discovery
- Roadmap Thinking
- Requirements Definition
- Prioritization
- Success Metrics
- UAT
- Agile Delivery
Fintech & Payments
- Payments UX
- Merchant Payments
- Account-to-Account Payments
- Pay by Bank
- Payment Operations
- Transaction Visibility
- Plaid / Bank Connectivity
- RTP / FedNow (Product Concepts)
- ACH Workflows
- Funding
- Direct Deposit
- Card Management
- Authentication
- Identity Verification
- Financial Reporting
Tools
- Figma
- FigJam
- Jira
- Miro
- ChatGPT
- Claude
Education & Certifications
Background
Education
Harvard University
Master of Education, Technology, Innovation, and Education
Ohio University
Bachelor of Science in Communication, Integrated Media / Emerging Communication Technology
Certifications
- Project Management Professional (PMP)
- IBM Product Manager Professional Certificate
- IBM AI Product Manager Professional Certificate